Application Maintenance and Support
Maintenance and Support includes the skills and requirements
for supporting application systems, including
troubleshooting, modifying, maintaining and enhancing legacy
systems. Application Maintenance and support also applies to
applications running in a production environment.
Project Management service providers may perform any or
all of the processes recognized by the Project Management
Institute as published in Table 3-45 of the most recent
edition of the PMBOK® Guide, Third Edition or most recent.
Effective project management can be conducted by using
off-the shelf tools, utilizing the customer's tools and
processes or by using the vendor's own proprietary tools and
processes to manage a particular project.
Technology Upgrade/Migration and Transformation
Technology Upgrade/Migration may be required to increase
business functionality, reengineer a busines function, keep
current with vendor upgrades or when upgrading existing
technology. Technology Transformation may be accomplished by
converting/migrating legacy applications to a new technology
either with or without new business functionality or it may
include introducing new technology into the enterprise.
Technology Upgrade/Migration may also include providing
website content accessibility compliance.
Information Technology Assessments and Planning
IT Assessments and Planning may include IT effectiveness,
maturity, governance, project management and architecture.
Strategic planning activities may include mission statement
development, visioning and goals, objectives, and strategy
development. Tactical planning may require that actionable
plans and roadmaps be provided.
For more information regarding these services and this
easy to use and flexible procurement vehicle, see the DIR
Cooperative Contracts Program.